Payer Support Services

To stay ahead of the competition in the healthcare payer segment requires effective solutions that help enhance process efficiencies and increase operational performance. Healthcare payer initiatives in today's times are impacted by a combination of three factors namely consumer's healthcare costs, cost management arising out of the current market demands and healthcare reforms by governments. All these factors can directly affect responses to demand for customer centric services, management of benefit expenses, administrative costs, IT spend and compliance to legislation and standards.

The most feasible option in such a scenario is to control costs, increase process efficiencies and enhance customer service. Dpro’s payer solutions can help you achieve these strategic objectives. Dpro Technologies can help, with outsourced transaction processing for claims administration, adjudication, and member services. You’ll benefit from our low-cost infrastructure, economies of scale, quality assurances, and best-practice methodologies and proven technologies for workflow and knowledge management.

Dpro offers a comprehensive suite of services to Healthcare Payers including:

  • Mailroom and Scanning
  • EDI Implementation and Services
  • Claims Administration
  • Member Enrollment and Maintenance
  • Contracts Management

Our thorough expertise in healthcare provider claims billing and management processes positions us on the leading edge of process management - and gives you the edge over your competition.

Our services are labor driven, professional, consumer friendly and designed to be an extension of your office. We will work in partnership with your company to improve all aspects of your services, which will help to increase cash flow and reduce your operational costs.