Member Enrollment and Maintenance

Customers are the greatest asset to any organization. And maintaining excellent relations by taking care of their needs is a critical issue for any organization.

At Dpro Technologies this process is done in 2 stages:

  • Enrollment.
  • Enrollment Application Processing.
  • Data Validation.
  • Issuance of Plan Document and Certificate of Coverage.
  • Maintenance.
  • Demographic change request processing.
  • Policy Renewal, change and maintenance Processing.

Benefits:

  • Better service provided - improved customer satisfaction.
  • Helps you concentrate on more strategic issues.
  • Gives you quick access to updated customer information.
  • 24x7 member support.

Highlights:

  • Automation of task leading to reduction in Paper-work.
  • Customers handled by experienced staff.