To keep you in control of your information, Dpro’s Process Management System (PMS), (a proprietary workflow management application) is specially designed to enhance your effectiveness in managing your billing operations.

PMS is built on an industry-leading, scalable architecture. It’s collaborative, transparent technology that puts our processing centres in India as near as your phone, fax, or email. You can monitor and manage the work we do 24/7. The system increases productivity, provides real-time reports and form-based collaborative tools.

You'll get a cross-dimensional view of information on work that is pending or completed and on productivity. PMS automates, tracks, and manages the flow of work from the client site to our processing centers in India, follows the work through each stage in the processing cycle, and tracks delivery of completed cases back to the client. We map the skills and competencies of our agents and use these skills profiles to route and distribute work between the participants

To learn more about how our services can help grow your business and make you money, contact us today at 1-647-477-8421 or by using our contact us form.